Cleaning your hot tub is essential for good water quality and the longevity of your investment. Depending on the time of year, your tub will start to get stagnant and slimy. This can take 1-2 weeks or longer in cooler months. We recommend that your tub is rinsed with fresh water every month (at the very least), if you are frequently using your hot tub then fortnightly may be more appropriate.

To clean the inside of your hot tub;

1. Wash down thoroughly with a garden hose or buckets of water
2. Using a medium stiffness brush or scrubber, scrub the areas of the tub that are noticeably green or have algae build up. Warm water will help with this however we recommend not using harsh chemical cleaners.
3. Rinse again with fresh water and flush any debris out of the tub.
4. Now that you are done, simply close the drain valve and fill your tub with water, ready for heating and enjoyment!

It is essential that there is always at least 200mm of water in the bottom of your tub. This is important to maintain a watertight joint for your hot tub. When the base of your tub is constantly saturated it forms a nice tight seal and reduces the risk of the timber cracking or splitting. When timber is exposed to vastly different environments i.e. wet, dry, hot, and cold it swells, contracts, stretches, and warps. This is not ideal for a cedar hot tub and will dramatically reduce the lifetime of your tub.

Always keep at least 200mm of water in your tub. Ideally, leave the tub at least 1/2 full.

When it comes time for you to use it again simply empty the old water and follow the steps to clean the inside of your tub.

Once clean, refill with water, and your tub is ready for use!

If left untouched, your hot tub will soon start to silver and dry out. To maintain the rich vibrant color of Cedar and to maximize the life time of your tub we recommend applying stain at the very least once a year. Ideally 6 monthly.

Your new tub will come with 2 coats of CD50 wood stain. This is one of the best products on the market and we highly recommend continual use of this product.

When it comes time to stain your hot tub:

1. Wash down the outside of your hot tub using some fresh water and a brush or broom. It is important to remove any dust, pollen or other material that may be on the surface of the timber.
2. Once clean, leave to dry. Depending on the weather this may take a day or two however it is essential that the timber is completely dry.
3. Using a wide paint brush or roller, apply a generous coat of CD50 wood stain. Aim to apply the stain evenly around the whole tub. If your tub is extra dry it will soak up the product almost instantly. If your tub is in good condition already then it will appear that less stain is being absorbed. Get a gauge of how much stain the timber is absorbing and match your application to suit.
4. Allow stain to dry to touch before exposing to excessive water.
5. Your Sulis hot tub will now look brand new, ready for use!

Yes. we offer a 4-year warranty with all our Sulis hot tubs. This covers our craftsmanship and is subject to terms and conditions.

When first filled with water, a brand new Sulis Hot Tub will leak, and leak, and leak some more. Sulis hot tubs are designed this way, much like a wine barrel an old wooden bucket, or a wooden ship. When the new timber is exposed to water it begins to swell and expand. This expansion pushes outwards on the stainless steel tension bands which then causes the joins in the tub to close up. After the first 2-3 days your tub will only have a handful of areas that are dropping water. This may take up to 2-3 weeks to close up all the gaps and create a sealed hot tub. Heating your hot tub will rapidly speed up this process and encourage the timber to swell faster.

Once sealed, it is important to always leave your hot tub 1/4 full or at the very least with about 200mm of water. This ensures that the critical joint between the base and the sides of the tub is always expanded and will have a water-tight seal for longer.